Learn more about how vehicle service contracts work from start to finish!
Vehicle Service Contracts are vehicle coverage that extends beyond the manufacturer's factory warranty and covers repairs of unexpected mechanical and electrical failures. For the period of time the contract is in effect, covered components of their vehicle will be repaired in the event of failure, including labor, subject to any applicable deductible and exclusions. Choices can be made by you for a specific term and mileage. All contracts include a 30-day AND 1,000 mile Waiting Period before a claim can be made. Term and mileage limits may vary between plans. Please review all options before choosing a plan.
Most cars, light trucks, and vans are eligible. However, eligibility for coverage is based on the year, make, model, and mileage of the vehicle. The brochures below provide a general outline of coverage for marketing purposes only. Actual terms and conditions may vary by state. See contract for complete provisions, exclusions and Limits of Liability.
Compass Vehicle Protection Brochure
The best available coverage will automatically be displayed based on the year, make, model, and mileage of your vehicle. Certain vehicles may not be eligible such as exotic/high performance vehicles, salvage/reconstructed vehicles, or vehicles with modifications. The brochures below provide a general outline of coverage for marketing purposes only. Actual terms and conditions may vary by state. See contract for complete provisions, exclusions and Limits of Liability.
Compass Vehicle Protection Brochure
Even the most cautious drivers encounter a flat tire or damaged wheel along the way. Tire & Wheel Coverage covers the costs for the replacement/repair costs of a tire and/or wheel damaged as a result of operational or structural failure, due to a defect in material or workmanship. Basic coverage also provides protection from damage caused by road hazards (includes mounting, balancing, valve stems, and taxes). All contracts include a 30-day AND 1,000 mile Waiting Period before a claim can be made.
Compass Tire & Wheel Protection Brochure
Payment can be made via credit card, either by paying for the entire contract price up front or utilizing our installment plan option. The payment plan option gives you the ability to break up the cost with as low as 0% interest for qualifying coverages and individuals.
Vehicles may be taken to any licensed repair facility in the U.S. or Canada. Contract holders must present proof of coverage to the repair facility, who will call the vehicle service contract provider for approval prior to making the repairs. Once the covered repairs have been approved and completed, the repair facility is paid directly by the provider via credit card over the phone. All contracts include a 30-day AND 1,000 mile Waiting Period before a claim can be made. Please see contract for complete detail on how to file a claim.
Yes, all vehicle service plans come with a (30) day “Free Look Period" (60 days in FL). You can cancel anytime within the Free Look Period and receive a 100% refund unless a claim is reported. If you cancel after the Free Look Period, you may be eligible for a partial refund. If a claim has been filed, this may affect the refund amount. See contract for complete details and how to begin the cancellation process. The refund will be issued to the contract holder. For any additional questions, please contact Vehicle Protection Solutions by email.
Yes, once you click ‘Complete Purchase’ on the review product page, you will be redirected to a page that will confirm your order has been processed. You will be able to download a copy of your contract from this page. You will also receive an e-mail receipt that contains your proof of purchase and your vehicle service contract. Please be sure to review the details of your coverage, which will be included in the contract.
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